Avocat20min: from online consultation to traceable official mail
How Avocat20min, the Belgian online legal consultation platform, extends its consultations with postal mail — standard and registered letters — triggered straight through the Bjet24 API.
Avocat20min, legal advice in 20 minutes
Avocat20min connects individuals and businesses with Belgian lawyers, online and fast. The principle: get a reliable first legal opinion in around twenty minutes, with no office appointment and no waiting.
But the law, even when it starts online, often ends up on paper.
The challenge: from online advice to official mail
A consultation frequently leads to a concrete action: a formal notice to send, a letter to a fellow lawyer, a document to forward to the client. In legal matters, however, the channel matters as much as the content — registered mail starts a deadline running, and a proof of posting holds up before a judge.
Asking every lawyer to leave the platform to print, go to the post office and keep the receipt broke the smoothness of the service and risked losing track of the mailing.
The solution: postal mail driven by the API
Avocat20min connected the Bjet24 API to its platform. When a consultation results in a letter, the document is generated and passed to Bjet24, which prints it, franks it and drops it at the post office — as a standard letter or as registered mail with acknowledgement of receipt, depending on what the procedure requires.
The lawyer never leaves their workspace. The tracking number, the proof of posting and, where applicable, the acknowledgement of receipt are attached to the consultation file.
Two typical uses
Letters to clients. Consultation summary, signed document, formal summons: whatever must exist on paper goes out straight from the client record.
Letters between fellow lawyers. When a case moves from one lawyer to another, or when official correspondence is needed, registered mail leaves from the platform — with proof that the mailing took place, and on what date.
What it brings
- Continuity: the online consultation reaches all the way to the letter, with no tool switching.
- Evidential value: proofs of posting and acknowledgements of receipt archived in the file.
- Controlled deadlines: a mailing dropped off before noon goes out the same day — important when a legal deadline is running.
- Less logistics: no more trip to the post office, no more paper receipt to file.
In summary
For Avocat20min, Bjet24 extends the service's promise: fast legal advice that leads, just as fast, to a traceable official letter. Paper remains essential to the law — it no longer has to be a bottleneck.
Frequently asked questions
Does Avocat20min send registered mail?
Yes. Depending on what the procedure requires, a letter can go out as a standard letter or as registered mail with acknowledgement of receipt. The proof of posting and the signed acknowledgement of receipt are digitized and attached to the consultation file.
Does the lawyer have to leave the platform to send a letter?
No. The letter is generated and triggered from the Avocat20min workspace, which calls the Bjet24 API. Printing, franking and post office drop-off are handled by Bjet24; the lawyer has no physical handling to do.
How is the sending date proven?
Every mailing generates a timestamped proof of posting. A letter confirmed before noon on a business day is dropped off the same day. That proof, archived in the file, attests to the date on which the legal deadline started running.
Ready to send a letter?
Send a letter or registered mail in minutes — no printer, no post office.
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